You’ve been using your On–Premise system for years now. Why would you want to move to the Cloud? Have you ever given it any thought? Do you know what the differences are between a Cloud system and an On-Premise system?
There are plenty of valid reasons for making the move!
Let us know if you have questions!
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everblü is a cloud-based VOIP phone system that costs as low as $20 per user per month.
Here’s what you can expect with everblü:
*Remote access is required.
You worked hard for what you have. Now, as your team expands to accommodate your growing customer base, communicating is proving to be more cumbersome and expensive than you planned. The stress of trying to keep everyone on the same page and working toward the same goal is about to get the best of you—and your bottom line.
There HAS to be a better way.
Imagine a workday where you can easily speak with anyone on your team whenever you need? Where you can be reached at one phone number whether you are working at your desk or a local coffee shop? Think about how wonderful it would be to have your client database at your fingertips while you are waiting to walk into a sales meeting? Or the ability to conference-in your team for a quick debriefing conversation when it’s over?
To you, this type of utopia may sound expensive. The costs for equipment and company resources needed to maintain and keep it secure would surely be exorbitant.
Or would it?
Get ready to remove the tether of traditional phone systems and break through communication boundaries with everblü.
Boasting big business features at mom and pop prices, our cloud-based communication solution is perfect for the growing business that needs to stay on top in a fast-paced world. With everblü, you and your team members can enjoy an in-office experience no matter where you are working for the day. You’ll also have assurance knowing that all of your data is secure and perfectly maintained.
Here’s what you can expect with everblü
But What About The Cost?
everblü is available on an affordable subscription payment system that will save you 40% over traditional phone systems. And since all of your communication data is hosted securely in the cloud, you won’t have to worry about using your company resources to buy or maintain expensive hardware.
Are You Ready to Break Free?
Say goodbye to your outdated phone system. It all starts with everblü.
What is SD-WAN?
SD-WAN is a solution designed to optimize voice data traffic. Its primary function is to shape bandwidth and intelligently route traffic in order to ensure the highest voice quality. Secondarily, it works to prioritize your most important data traffic based on your policies and create special routing for your most used cloud-based services (e.g. Office 365, Salesforce.com).
Who is SD-WAN for?
An SD-WAN solution is for organizations with remote workers, multiple locations/branches, or workflows that require employees to rely on multiple network types or distributed networks. SD-WAN also benefits organizations that have bandwidth limits and need reliability and stability for both their VoIP and standard data.
Why would I buy SD-WAN instead of just buying an extra pipe?
SD-WAN performs optimization. It ensures that you’re making the best use of your current bandwidth and ensures the optimal path to the datacenter. Think of it this way: if you want your car to go faster, you don’t build a bigger highway, you upgrade your car. SD-WAN is the turbo charger for your voice traffic.
How does this benefit me?
SD-WAN will improve voice quality and it will give you visibility into your network health and troubleshooting ability. With SD-WAN, you could even see where there are issues with the ISP, and be notified that there are service issues related to the ISP rather than having to spend time trying to track down issues that you aren’t in control of.
How does it work?
Prioritization: SD‑WAN prioritizes voice traffic over data to ensure the highest voice quality. When you run out of bandwidth for your standard data, your pages run slow, but when you run out of bandwidth for voice, your calls sound awful, or worse, drop.
Monitoring & Remediation: SD‑WAN monitors voice quality and upon sensing a degradation of voice quality it will automatically do one of two things:
Specialized Routing: When sending the voice packets, SD‑WAN creates specialized tunnels, isolating your traffic from standard internet traffic and ensuring the most direct route between your networks and the data centers.
Distributed Network Optimization: SD‑WAN works to manage and optimize connections between disparate locations and distributed networks, so employees at different locations have the same level of access and network quality.
Troubleshooting: SD‑WAN provides sophisticated troubleshooting functionality that can show you where there are issues and what remediation is being carried out automatically.
The bottom line: If you want your voice traffic to take priority over everything else, and you have multiple locations (or remote workers), call TCS and find out how we can get you started on your path towards uninterrupted calls.
Have more questions?
The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. These solutions enable your company to leverage the latest features and capabilities, which are extremely easy to use and very cost-effective. With Cloud services, you can experience explosive growth through proven business models and cloud service platforms that allow companies like yours to utilize high-value software and services like SIP Trunking, Unified Communications, and much more.
Easy to use. Feature rich. Future-proof.
That’s what you get from TCS right out of the box. Easily accessible via any modern web browser or mobile device, feature rich Cloud platforms help to improve your communications, streamline your business processes, and facilitate your growth and success.
As your needs grow and change over time, so do our features and capabilities. Endlessly scalable, flexible, and reliable, our Cloud communications platform is truly future-proof so you can focus on your business and know that your communications solution will always remain relevant and competitive.
SIP Trunking.
Already have an On-Premise system and think the Cloud isn’t for you? We offer SIP Trunking (connecting your premise based phone system via a broadband connection) solutions for any sized-business—whether you’re a small business looking for the flexibility and cost savings of VoIP, or a mid-sized business looking for business continuity, disaster recovery, and unlimited or metered calling plans. We help you save up to 40% over traditional telephone line services. There’s no need to replace your new premise based system. Simply switch over to SIP trunking and experience the cost savings of a Cloud service.
Unified Communications.
Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value Cloud communication service.
Application Integration.
Do you utilize applications like Microsoft Outlook, Salesforce.com, or a 3rd party web application? We’ve created several very useful plugins and applications to help you with key features like click-to-dial, screen pops, call logging, and presence. The Operator console leverages our API, and delivers all this and live visibility into your account for call control, call parking, visual voicemails and other third-party applications. Additional API features and integrations are also on their way.
Configuration Flexibility.
Our reliable, feature-rich hosted phone services adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Commonly used features include: full call center capabilities, listen live, find me follow me and more.
Mobility Mastered.
Mobility is paramount in today’s business world. Keep your company connected with a wide array of mobile features—from cloud extensions, find-me follow-me, group and simultaneous ring, and voicemail to email, mobile app, plus much more. All designed to help you conduct business anywhere through any device.
Business Continuity.
Virtually eliminate business downtime should your local area network (LAN) or wide area network (WAN) communications network go down. Your communications solution is still running in our cloud environment, so your customers, vendors, and employee calls can keep flowing. A good disaster recovery plan will help your business in good times and bad. With our solution, a good business continuity plan is extremely cost effective, and readily available based on your individual business needs.
Customer Tested.
Our products and services are customer tested, and approved—we’ve enabled countless businesses to improve their communication channels easily and effectively and to transform their business into a competitive powerhouse. With a full range of front and back-office features, you can rest easy knowing your business is taken care of now, and for the future. But don’t take our word for it.
Ask Rachel:
“TCS has been exceptional to work with and the customer service is outstanding! We had an outdated phone system and did some shopping for VoIP service and they are the best in price, service and technology. I can enthusiastically say switching from traditional phone service to VoIP with TCS was the best decision!
Thank you TCS team for making the transition flawless and having world class customer service! We LOVE our new system!”
~Rachel Neal, Office Manager – Columbia Healthy Smiles
A simple click of a button can get you on your way to experiencing reliability in your business communications.
And….
Do you take business calls on your cell phone? Of course you do! Do your employees or sales force work remotely, from home or the road at least some of the time? Most likely. A recent study by web conferencing software company, PGi, indicates that globally, 79% of office employees work remotely at least one day each week.
Are your employees asking to bring their own devices to work? It’s a growing trend and one that can drastically reduce your initial expenditure in device acquisition. Gartner research projected that by 2017, 90% of organizations will support some level of BYOD and by 2018, twice as many employees will use their own device versus company owned technology. Have you found this to be the case? We have.
As business communications become more diverse and sophisticated, advanced technology is necessary to keep pace with new trends and market demands. Unfortunately, most legacy phone systems cannot support the future of business communications needs, but fortunately, small and medium-sized businesses (SMBs) have options to overcome this challenge.
Modern communication applications once reserved for big businesses are now affordable to businesses of all sizes. Through hosted phone services (aka VoIP), SMBs gain the capabilities needed to support diverse devices, connect remote workers to the office and streamline communications between employees and customers. These tremendous benefits are likely why 86% of small businesses are considering replacing traditional phone systems with cloud-based communications, according to a recent Cisco survey.
In this highly connected world where customers increasingly expect you to answer their call from virtually anywhere, at any time, the power of VoIP offers next-generation business communication tools to support all your emerging needs. Here are four reasons why you should consider replacing your antiquated phone system with a future-proofed cloud communications solution.
Cloud communication services enable the same sophisticated audio and video capabilities as even the largest players in your industry. A hosted solution allows access to modern applications like virtual audio attendant and Unified Communications, or products like voice, chat, data, technologies, and more that integrate with your phone. Companies with cloud communications improve customer service, employee productivity, and customer connections.
Example: A virtual auto attendant supports remote or long distance workers by ensuring employees never miss an important business call even when working away from their office. Serving the role of a front desk receptionist, the virtual auto attendant greets each caller then automatically routes them to the appropriate employee. Calls can be forwarded to any device, with messages accessible from any cell phone or home phone as well. With this functionality, employees can work remotely or travel while maintaining excellent communication with coworkers and customers.
Unified Communications decreases the complexity of integrating and coordinating a wide range of communications channels, networks, systems, and applications by uniting them under a single interface so employees can better collaborate to work more productively. What’s more, with Unified Communications, businesses can now contract all their communications needs from a single provider with one invoice as opposed to sourcing multiple vendors. According to an Inc. Magazine research study on the benefits of Unified Communications, 67% of user organizations reported increased mobile worker productivityand faster problem resolution. Adopting the latest business communication applications transforms the way you do business and keeps your company on the cutting edge for a better, more collaborative experience with customers and employees.
VoIP is highly scalable and saves you money by:
SMBs often over invest in traditional phone systems to “prepare” for long-term needs or “save” on impending increased costs. Sometimes, these investments don’t pan out and turn into regrettable losses, and other times you simply don’t use the contracted services. Dropping them can require a costly visit from maintenance to remove hardware or paying through the next billing cycle. With a business class hosted solution, you’re empowered to scale capabilities appropriately and at your pace.
Ever hear of the idiom of throwing good money after bad? That’s what you are doing when trying to maintain an outdated phone system. Often, the investment in upgrades and service does not generate an appropriate return on investment. For many small businesses and especially startups, a premise-based phone system with its hardware upgrades and maintenance fees simply isn’t practical.
Eliminating the need for onsite technicians, phone lines, maintenance fees and surcharges for advanced capabilities, business class phone services can drastically reduce costs—by up to 40% over traditional phone services. Owned and operated by the provider, transitioning to a hosted phone solution involves minimal capital investment. And as calls run through the Internet, you don’t pay for additional equipment to connect workers at home and different locations.
As an added benefit, you get just one phone bill from a single cloud service provider each month as usages plans are shared across the corporation. No longer must you predict future business needs nor deal with the complexity of working with multiple vendors. Cloud communications provides your business with a streamlined and lower-cost enterprise-wide solution, allowing you to allocate those resources to other critical business areas.
Smooth communications are the lifeline of any organization. Without them, you interrupt business continuity. So, what happens in the event of a power outage or emergency? Unlike traditional phone systems that rely on power for connectivity, business class cloud communications and hosted voice services continue to operate even when other services are down.
If weather makes traveling to the office dangerous or difficult, employees can leverage VoIP capabilities at home to reroute calls and manage phone traffic. Traditional telephone systems fail to simulate office communications at home. In a worst-case scenario of a fire or other disaster at an office location, on-premise systems could be permanently damaged while a cloud communications solution continues to support you during the event and through your recovery.
When planning a business continuity strategy, companies should consider business class cloud communications as a critical component. While most businesses don’t know costs related to defective phone services, the reality is that any unanswered call is potentially lost business that might never be recovered.
To maximize the benefits of this transition, partner with a company that offers high-quality cloud communication solutions to help you enhance agility, increase employee productivity, reduce operating expenses and gain a competitive advantage. Partner with TCS and sign up for everblü®.
Small businesses near and far are falling in love with the features of everblü. This cloud-based communication solution is perfect for small businesses that want to improve productivity, communication security, and customer response-time without breaking the bank. These affordable features are included with an upgrade to everblü and they’re sure to make your small business seem “big”!
Auto Attendant
Small businesses are just that…small. Between client meetings and community events, it’s a rarity for you or your staff to be physically present to answer the phone. With auto-attendant, call routing is a breeze. Incoming calls are automatically “picked up” and routed to wherever you are with the same professionalism of a call center. You get all the “staffing” perks without the overhead.
Unified Communications
With varying schedules, keeping your team connected to clients and co-workers can be tough. everblü channels all company communications through one simple web-interface. You’ll enjoy voicemail to text, instant audio conferencing, Call Recording, and “presence” to see which members of your team are at their desk and ready to take a call. Can your current phone system do that?
Business Continuity
When your Internet Service Provider has an outage, what’s your back up plan? You’re always in touch with everblü. You can easily route callers to your cell phone so you never miss an opportunity. All your customers need to know is their call got through. And once Internet connectivity is restored, calls are easily routed back to your business line. Now, that’s the way to future-proof your business!
Customizable Interface
Whether you have five or fifty employees, everblü adapts to fit your specific communication needs. No need to maintain multiple external phone lines, in case they’re needed. With everblü you can eliminate complication and reduce cost. For one low monthly price, everblü provides unlimited call paths so you can adjust call capacity on the fly. Plus, you have access to a FREE Mobile App to help you stay connected on the go.
Secure
everblü is always-on and always up-to-date. This cloud-based platform is routinely updated and monitored through remote access so system down-time is virtually eliminated. Forget break-fix. It’s always smooth sailing with everblü!
Ready to learn more? Let us show you everblü. Schedule your free, demo, today!
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